Skip to content


San Jose, California - USD Full Time Posted: Thursday, 11 July 2019

The Channel Operations Specialist is a key member of the Channel Sales & Operations team. This role is responsible for managing day-to-day operations supporting our channel eco-system from onboarding of new partners, management of all partner systems, support and tools and managing partner compliance.

The successful candidate will have strong project management, operations, communication, and reporting skills.

What You Will Do:

  • Serve as system administrator for all channel operations platforms including Partner Portal, Salesforce, OKTA and our learning management systems
  • Be responsible for Partner email(s) alias, ensure fast turnaround for any partner questions and appropriate escalation of any issues
  • Support onboarding of any new partners including co-ordination of contracts and system set-up
  • Mange partner program compliance; provide reporting and measurement of partner performance against program requirements
  • Participate in any channel related user acceptance testing (UAT) for any channel system enhancements or updates
  • Provide operations support for any partner not-for-resale (NFR) requests
  • Support various reporting asks and assist the Channel team with other ad-hoc reporting requests

What You Bring to our team:

  • Bachelor s degree in business management, human resources, or communications
  • Three years of related experience, including learning management or program management
  • Proficiency using Microsoft Office applications (PowerPoint, Word, Excel) PIVOT TABLES
  • Strong attention to detail
  • Strong analytical and reporting skills
  • Strong organizational skills with a proven ability to deliver quality projects on time
  • Excellent written and verbal communication skills
  • Strong proficiency in S ALESFORCE
- provided by Dice

San Jose, California, United States of America
Nelson Technology
Nelson Technology
7/11/2019 4:22:30 PM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.

Other jobs like this

San Francisco, California
San Ramon, California
San Jose, California
San Jose, California
Berkeley, California
See more