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Panama City, Florida - USD Full Time Posted: Saturday, 12 August 2017
Job Description

You will resolve computer/PRINTER-related issues for clients.


  • Provide technical assistance with PC/PRINTER hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
  • Tasks and activities are defined and routine
  • Download and install printer drivers on equipment
  • Perform printer mapping to PC
  • Escalate printer network issues as appropriate
  • Perform configuration of devices (Enter IP address, scanning templates, User access levels, Scan to File/Email, etc.)
  • Monitor and apply patch updates
  • Point of contact for equipment support and service


  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor


  • Must have 2+ years of experience in Customer Service
  • Must have technical aptitude or training
  • Must have reliable vehicle for local travel between sites
Company Description We Deliver- Talent, Solution & Satisfaction:

SilverXis Inc. is leading provider of workforce solutions. We combine our profound industry expertise with our broad range of full-service capabilities In Recruitment, Consulting, Staffing, and Outsourcing - to deliver the right fit to our clients and candidates. As a leading provider of Staff augmentation and Development, SilverXis will deliver the support staff with the essential expertise to compliment your organization.

Panama City, Florida, United States of America
SilverXis, Inc.
SilverXis, Inc.
8/12/2017 4:48:10 PM

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