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Boston, Massachusetts - USD Full Time Posted: Wednesday, 11 July 2018
Job Description

BM Associates is looking for a Optimization Analyst for one of its clients - a multimillion dollar leading digital solutions and technology services company located in the Bay Area. This is a Contract position with our client.

Position: Optimization Analyst

Work Location: Boston, MA

Duration: 6-12+ Months Contract

Job Information:

Working within the Consumer Experience Team, you will optimize the experience by driving the third party optimization strategy, ensuring the performance and output of tools on and and make sure we are differentiating ourselves against the competition in our execution and usage.

Our goal is to evolve the consumer experience so that when a consumer leaves this touch point, we not only meet their expectations, but exceed them - this role is key for delivering on this goal.

Key Responsibilities:

  • Optimize the performance of the third party tools.
  • Execute the optimization strategy for our key third party vendors, ensuring stable performance and making sure we are using them in relevant ways
  • Analyze the data that we get in through the different tools and translate input into actions
  • Perform A/B test for optimizing the different tools
  • Drive operational stability, ensuring all platforms are working as expected, and drive resolution with relevant parties where needed
  • Support our day to day priorities and ensure the tools are playing a part in translating those priorities into consumer facing experiences
  • Analyze and communicate out monthly product performance trends to a wider stakeholder group.
  • Establish an evaluation framework for regularly getting consumer feedback in order to flag improvement areas
  • Utilize consumer feedback to help shape our requirements and execute against them

Key Relationships:

Site Merchandise & Category Managers

Marketing Activation

CRM & Customer Service

Web Analytics

Site Operations

Global Digital Brand Commerce Org (DBC)

Consumer Experience Team

Knowledge, Skills and Abilities:

Entrepreneurial mindset. You should know how to balance brand position and drive business.

Data driven mindset. Numbers should be what drive our business and your decision-making

Excellent English verbal and written communication skills, with the ability to communicate effectively across organization functions.

Excellent time management and organizational skills - balancing last minute requests and regular work

Strong planning skills and ability to document processes

Understanding of analytics software such as Adobe Analytics and technical capabilities on the browser/server side would be beneficial.

Proven leadership and managerial skills.

Fluent English

Requisite Education and Experience/Minimum Qualifications:

3+ years of relevant experience in e-commerce.

BA/BS in Merchandising, Accounting, Finance, Business, or related field

Boston, Massachusetts, United States of America
BM Associates, Inc.
BM Associates, Inc.
7/11/2018 5:47:58 PM

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