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The Opportunity:
We are currently looking for an experienced Service Manager with a proven background delivering both Incident AND Problem Management in high pressure environments.
You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and P2 major incidents on a Real Time, mission-critical control system which is experiencing on average 8-10 major incidents a week.
You will also be involved in proactive Problem identification and investigation via data gathering and creation of ITSM Dashboards to reduce and resolve emerging and recurring problems.
Skills and Experience:
Role and Responsibilities:
Please call James Sample here at ISR to learn more?
Our team of expert IT recruiters have over 30 years worth of commercial IT recruitment and ITS experience, delivering the very best candidates that the market can provide.