We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays

Key accountabilities:

• Provide technical leadership for the development and support of SWIFT services
• Use your technical and business experience to support the organisation's production and UAT financial messaging systems.
• Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution.
• Deliver high quality software components and documentation which conform to guidelines and standards.
• Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews.
• Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL)
• Triage calls as they arrive, making initial assessments around impact and urgency to derive priority
• Proactively manage major/significant IT incidents.
• Proactively seek out system improvements that result in a reduction in support calls
• Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the lifecycle

The ideal candidate will have demonstrable specialist experience of the following SWIFT products:

• Alliance Connect
• Alliance Gateway
• Alliance Web Platform
• SWIFT Alliance Messaging Hub
• HSM
• Transaction Delivery Agent

Key requirements:

• An ability to engage confidently and effectively with senior stakeholders, both business and technical
• Strong analytical skills including the ability to translate requirements into a low level technical design
• Strong technical aptitude with the ability to pick up new technologies quickly
• Strong problem solving skills
• The ability to create concise, informative technical documentation
• The ability to work well under pressure
• The ability to identify and escalate risks in the interests of protecting Live service/systems
• Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients.

Desirable technical experience:

• SWIFT Alliance Access
• SWIFT Security Officer and O2M
• IBM MQ Client

If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information.

As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.