Job Title: 1st Line Service Desk Analyst
Location: Staffordshire, United Kingdom (On-site 5 Days a week - Must hold a UK Driving License and have a velchal)
Day Rate: £130 Inside IR35
Job Type: 3 Month Rolling Contract

We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a 1st Line Service Desk Analyst to join their IT Department for a rolling contract!

Job Responsibilities/Objectives

• Excellent customer service skills
• Service Desk Ticket Management
• Administration of Windows user accounts including creation, modification, and deletion
• Talking users through issues on the phone or at desk or logging if required
• Administration of internal IT Systems

Required Skills/Experience
The ideal candidate will have the following:

• Microsoft Windows 10
• Software installation
• Ticket Management & Prioritisation
• Previous Active Directory experience

Desirable Skills/Experience
Although not essential, the following skills are desired by the client:

• Previous IT Support experience
• Understanding of M365 (Outlook, Teams, SharePoint)
• iOS/Intune experience

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.