Service Design and Transition Manager - SC Cleared

Whitehall Resources are currently looking for a Service Design and Transition Manager - SC Cleared on a remote basis with rare travel to London for a 6 month contract.

* INSIDE IR35.*

* MUST HOLD ACTIVE SC CLEARANCE.*

Role Summary:

• Our client are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition.
• SDTMs will design and document new services. They will ensure that service design principles and standards are Embedded into projects, and that comprehensive support arrangements are put in place.
• SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers.
• SDTMs will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
• SDTMs will be part of the Service Architecture practice and will contribute to the definition of standards and continual service improvement.

They will design and transition services that:

• Support business needs.
• Reuse existing service components.
• Are proportionate and affordable.
• Effectively span multiple suppliers, platforms, and support arrangements.

Skills and Experience:

• Experience of successful Service Design and Transition.
• Experience in ITIL aligned Service Management.
• Setting expectations and managing stakeholders, both internal and external.
• Experience in onboarding third party suppliers.
• Experience of Service Design and Transition in Medium to Large Organisations.

Qualifications:

• The successful candidate will have an ITIL Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.