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Job Details
Mitel Telecoms Engineer - Mitel, Mivoice 400, MiVoice Business 3300, Support (Permanent)
Location: United Kingdom Country: UK Rate: 45K
Mitel Telecoms Engineer - Mitel, Mivoice 400, MiVoice Business 3300, Support - Fully Remote UK Based - 45k Plus Benefits
My client - within Professional services - are seeking a Mitel Telecoms Engineer to join their team. The primary focus of this role is to provide Mitel telecoms support on their Service Desk and in the field. Pre-build and install new telecoms systems.
Duties include:
- Actively work with the other engineers in the team to cross train on all of the Telephony products we support mainly Mitel.
- Work with 3rd parties to help resolve PSTN and ISDN faults
- Provide pre-build, installation and go live cover for new and existing installations.
- Provide on-site and remote technical support to colleagues, clients and other relevant third parties requiring assistance with equipment, hardware or service configurations and functionality.
- Assess situations, solve problems & apply solutions in an adequate timescale.
Looking for candidates with similar experience with the following:
- Ideally Background as a telecoms engineer
- General knowledge of Telephony
- Any other IT/network related qualifications or training
- Experience of similar role
- Good exp in supporting and installing Mitel products
- MiVoice Office 400
- MiVoice Business/3300
- SX2000 (preferred, but not essential)
- MiCollab Including Audio/Web/Video conferencing
- Mitel MBG
- Ability to work on own, part of a team, and under pressure
- Good time management and prioritisation
- Possess initiative to diagnose problems
- Professional working attitude
- Experience in providing high levels of customer service
- Undertake relevant and appropriate training for succeeding in this role
The company offer excellent benefits, training and career progression
Mitel Telecoms Engineer - Mitel, Mivoice 400, MiVoice Business 3300, Support - Fully Remote UK Based - 45k Plus Benefits
Posted Date: 09 May 2024
Reference: JSMIT/ENG/LON
Employment Agency: TSP Group
Contact: Salv Insalaco