Support Engineer: Desktop, Mobile, Windows, installation, configuration

Our Global Enterprise client is hiring a Support Engineer based in Edinburgh.

Start Date: July 2024
Duration: 60 Days (Initially)
Rate: £125 Per Day (Please Note, Employer NI is paid for by the client)
IR35 Status: Inside
Location: Edinburgh
NOTE: Active SC Clearance is highly desirable

Responsibilities & Skills:

• Provide desktop support to users on site.
• Provide remote support to client user's based in other locations which are in London, Leeds & Home locations.
• On site - Supporting mainly HP kit, peripherals such as docking stations, keyboard & mice, and iPhones, Supporting Windows 10/Windows 11 environment, MS Outlook and Office 2016, Samsung Phones.
• Software Installation and configuration including application support.
• Cabling and patching knowledge and understanding.
• Good knowledge of Iphone & Samsung phone support
• Knowledge of Video Conferencing and Telephony Support preferred but not essential.
• High level of administration, call management and accountability.
• Site is a one man site so they will be the central point of contact for the users on site but support will be given from London when required.

Soft skills:

• Good written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written)
• Good decision-making skills. Influence and persuasion skills
• High degree of independence, organisational skills and time management
• Ability to perform very well even under high pressure in a structured manner and to strict deadline; ability to address multiple activities at any time
• Solution-oriented thinking and acting
• Ability to influence with integrity & negotiate sympathetically

To apply for this Support Engineer contract job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.