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Leading communications company based in a picturesque location near Swindon requires an IT support Team member with good 1st & 2nd Line support experience. The role requires a customer-focused individual with experience in Windows 10/11 OS support and administration. Any Mac experience would be highly beneficial. Your responsibilities will be: Take ownership of user problems Perform technical diagnosis and fix issues Document calls using the ticketing system Follow set processes and procedures to ensure a high level of customer satisfaction. You must be assertive, with excellent... more ->
My client are looking are looking for a highly motivated individual to join their Technical Product Support team. This is an ideal opportunity for an IT or electronics graduate, you will become an expert in the companies hardware, software and Cloud-based services through full training which will enable you to troubleshoot products and customer systems, from individual PCs to corporate networks click apply for full job details more ->