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IT Support Technician - Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced IT Support Engineer to provide 1st and 2nd line support onsite in a school in Hitchin. Requirements of the IT Support Technician: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the IT Support Technician: Provide 1st & 2nd Line of support for computing... more ->
Endeavour Recruitment has an excellent permanent opportunity for an Application Support Technician to join a diverse, growing company. Excellent career opportunity! Fully remote Aims of the Application Support Technician To ensure our clients position as a market leader by providing product and technical support To help maintain our clients position as a market leader by assisting with testing and debugging. Objectives of the Application Support Technician To become knowledgeable in the products to answer queries from clients. Ensuring that support requests are followed up in a responsible... more ->
IT Technician to be trained and skilled in IT technical support for branch offices Client Details Our client provides optimized, end-to-end supply chain management across the U.S. and around the world Description Manage Daily Back-ups ensuring tape cycle is maintained and backup tapes are rotated as per the Standards Manage the stock of IT consumable items ensuring stock levels of toner are kept within a defined limit and ensuring used toners are disposed of in an ecological way. Once trained to an acceptable level the employee will be expected to be scheduled to help on the IT helpdesk.... more ->
Desktop Support Analyst - international sporting organisation - London Our client is a dynamic and globally recognized leader in the sports industry. On their behalf we are looking for an IT Support Technician to join their team. Provide 1st/2nd line IT support for end-users in person and remotely, documenting requests and resolutions while identifying trends Manage updates for user and system hardware Maintain corporate data backups. Take ownership of specific projects assigned by the IT Services Manager. Our client are looking for experience the following: Active Directory Windows Server... more ->
Support Analyst - Citrix - XenDesktop - Intune - London. My Financial Services client are looking or a Support Analyst to provide a consistently high level of user support and manage a Laptop Device Refresh. We are looking for someone who had been part of a rollout within Financial Services with Citrix, XenDesktop & Intune experience. Responsibilities: Provide 1st/2nd Line line technical user support for the clients desktop and mobile services Ensure that calls follow the required path to the point of resolution in a timely and efficient manner Co-ordinate and communicate with other teams and... more ->
Senior Support Engineer I have partnered with a global business well established within the online gaming/gambling industry who have ambitious growth plans for 2024. The company have a wide array of clients ranging from independent gaming studios to the world's largest online casinos delivered into by teams across UK, Canada, South Africa, and China. The role is home based but you will need the ability to travel to Oxford averaging 3/5 times per month on average. Key Skills Required: End User Support: 5+ years in a Microsoft-based environment. Desktop Hardware Support: Specifying, ordering,... more ->
2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical... more ->
Sevenoaks School is currently seeking to appoint a Support and Server Analyst (full-time, all year round). We are looking for someone who can communicate appropriately with technical and non-technical colleagues. This includes demonstrating the ability to explain technical matters to non-technologists, at all levels. Takes a logical, consistent approach to solving problems, including diagnosis and testing and enjoys helping people, problem solving and working as part of a team. Please see Job Description for full details about the role. Please Note For applicants applying from other job... more ->
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key... more ->
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities:. Provide... more ->
IT Support Team Lead/Technical Engineer Team Leader. Pay up to £50,000 (depending on experience) Hybrid working Based in the City of London Managed Service Provider background (preferred) Our client, an awarding with IT MSP based in the heart of the city of London. They are responsible for supporting some of London's top financial clients. They are looking for an experience IT Support Team Lead to come and join their team and eventually take responsibility for a team of excellent engineers. Whilst reporting into the Head of Support you will be responsible for overseeing the life cycle... more ->
Application Support Analyst - Application Commissioning, Application Decommissioning, Application Configuration, Permanent, London - £80,000 A global Specialty Insurance business is hiring for a Production Specialist to join their newly restructured IT department to manage their estate of Commercial Off the Shelf applications and products which sit across all areas of the business. Reporting into their Head of Applications, you'll have a special relationship with the deskside support team and the application vendors. Within this role, you will own the estate of circa 100 commercially... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
Mac Support Engineer - Up to 39 k Central London - Hybrid working - 3 days per week onsite A specialist technology company is on the market for an ambitious 2nd Line/Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing MAC and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,... more ->
Application Support Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve issues while proactively monitoring and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, E-commerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring... more ->
Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for our... more ->
Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Office 365 Azure Power BI Power Platform MS Dynamics CRM Microsoft 365 Intune Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
Desktop Support Engineer (Trade floor) - Permanent - London - £40-42,000 + benefits Synergize Consulting are now hiring for a Desktop Support Engineer to work at a leading client in the financial sector on a permanent basis. The successful candidate will be working within a dynamic and fast-paced business environment, supporting critical systems and demonstrating high levels of customer care at all times. Responsibilities include: - High level escalations for complex technical issues and root cause analysis - Carrying out incident and change activity delivering the productivity levels... more ->