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2nd Line Support Analyst Peterborough Full Time £28,000 - £35,000 pa Our clients company is a growing Managed Service Provider supporting customers locally and in the London area. They currently support customers ranging between 10 and 3000 staff using a large range of technologies and solutions. Their main business activities include IT support, consultancy, system design, telecoms, and full click apply for full job details more ->
Data Analyst - Service Desk Operations ManageEngine, SQL, Tableau, Service Desk, Service Delivery A large managed IT service provider is looking for are a skilled Data Analyst to join their end client, to support their Service Desk operations. The ideal candidate will analyse ticket data from ManageEngine, helping to prioritize tasks, manage workloads, and provide insights into trends and performance. Your work will directly impact our ability to manage customer expectations and optimise resource allocation. Key Responsibilities: Data Review and Analysis : Examine ticket data to identify... more ->
* DATABASE ANALYST/ADMINISTRATOR REQUIRED IN WELWYN GARDEN CITY* Duration- 3 month Hybrid working 2 days a week office based. Rate: Competitive via Umbrella company at £250-300 a day My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer several exciting opportunities. The role Manages requests for data from Law Enforcement Agencies and local authorities/organisations whilst adhering to legal time frames. These can involve urgent circumstances... more ->
Service Desk Analyst £24-27,000 per annum A global Real Estate firm are looking for a Service Desk Analyst to join their team! You will be based onsite 3 days per week in Peterborough and join a busy team, providing 1st/2nd line support to their global user base. Key responsibilities Configuring and troubleshooting support issues Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner Document all user identification information, including name, department, contact information, and nature of problem or issue Escalate problems (when... more ->
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical... more ->
We have an opening for a software Test Analyst to join a growing technology company. The Role will involve: Providing test coverage of web base products. Must be comfortable working on dedicated delivery projects or working across multiple projects concurrently. Work alongside internal teams to understand and provide feedback against functional and non-functional requirements. Create, execute and maintain manual test scripts. Support the test cycle all the way through to deployment. Skills: 3 years + experience working in a software testing role. ISTQB qualification desirable. Effective... more ->
A well-established business is looking for an accomplished Cyber Security Analyst to join its team based in Potters Bar, Hertfordshire. Please note this is an office-based role, so you will work from the office 5 days per week. Reporting to the Head of Cyber Security, you will work to ensure that the business has a secure, resilient and robust technology estate. You will be a hands-on technologist with proven networking skills across Firewalls, Routers and Switches and will be comfortable with vulnerability and patching management. You will implement effective security governance policies and... more ->
Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity There is an excellent opportunity for a Finance Test Analyst to join our teams in either Peterborough or Bristol. The role will be working with life and pension products, so experience in that... more ->
Junior or Graduate type role, Development Analyst, Microsoft Technology, Software, Code reviews, testing and maintenance, Technical Documentation, Requirements, Business Requirements. A top 100 law firm are looking for a graduate or junior software focused individual for this Development Analyst role..Hybrid role 2-3 days a week in Peterborough or Spalding office* This would suite a graduate (Computer Science) or someone with a software development background. My client are looking for an individual to primarily undertake code testing, code review, technical documentation, code maintenance... more ->
IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. A charity organisation are looking for an IT Support Technician who can work on-site in their Snetterton office for a.12 month fixed term contract* initially which is likely to go permanent after this period. Rare travel may be required to their other sites across the UK. The role will encompass both the Helpdesk and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support. Experience with (most of) the following are... more ->
Application Support Engineer - Inside IR35 Contract - Requires SC Clearance TEKsystems are currently recruiting for an Application Support Engineer to join a Global IT Services customer of ours. Description: We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the Mechanical Design Department Key Skills: windows end user support Sql Support Applications support windows server 2016 windows server VMS security patching If you are a... more ->
IT Support Technician - Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced IT Support Engineer to provide 1st and 2nd line support onsite in a school in Hitchin. Requirements of the IT Support Technician: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the IT Support Technician: Provide 1st & 2nd Line of support for computing... more ->
Senior Soc Analyst On site Stevenage Inside IR35 Due to timescale of the project the ideal candidate will hold Active Security Clearance 24/7 Desk 12 hour shifts days 7am-7pm days or 7pm-7am nights The Candidate Experience with LogRhythm/Splunk, Darktrace (Threat Visualizer) and FireEye (EX, NX, HX, CMS) is required. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Knowledge or experience with any of the following is a plus: Observe IT, Symantec MessageLabs, IronPort, Splunk... more ->
Onsite IT Support Engineer - Potters Bar/London - Temp to Perm Here at Lucid we have an exciting opportunity for an experienced IT Support Engineer, this will be onsite in Potters Bar with occasional travel to Canary Wharf, London. This will be on a 3-month initial engagement, with a view to go permanent. Duties and Responsibilities: Install and configure computer hardware operating systems and applications Building devices using SCCM, Intune and similar Monitor and maintain computer systems and networks Talk clients through a series of actions, either face-to-face or over the phone, to help... more ->
3 rd Line Support Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic... more ->
Your new company A forward-thinking local government organisation, committed to transforming the way public services are delivered. Our mission is to become a.digital powerhouse* in their field, leveraging cutting-edge technology to provide superior services to their stakeholders and customers. Your new role You will promote, develop and deliver analytical and performance functions through the development and use of performance data and statistical analysis skills. What you'll need to succeed - Advanced knowledge of relational data warehouse database design. - Working knowledge of SSRS... more ->
Our client, a global leader in Business Intelligence solutions, seeks a skilled BI Application Support Specialist to join their dynamic team. This permanent position requires the candidate to be based at their offices in Hertfordshire, with a minimum of 3 days per week on-site. Key Responsibilities: Troubleshooting: Resolve hardware and software issues across diverse platforms, including Windows and Linux. Project Management: Oversee end-to-end Business Intelligence and reporting projects for clients, covering design, planning, building, testing, documentation, and deployment. Training:... more ->
My Client, a notable banking organisation is currently looking for an experienced System Ops Support for a long term contract opportunity based in East London. £280 per day (inside IR35, via an umbrella company) 6 months, extendable 3 days a week in Canary Wharf/2 days remote The ideal System operations Support will have the following experience: 1st line Support Engineering experience within a bank OR financial environment Experience supporting applications within a production environment Extensive experience of maintenance of the Windows server environment. Experience liaising with... more ->
Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support Active Directory & Group... more ->
2nd Line Engineer Are you an experienced 2nd Line Engineer looking for an exciting new career opportunity? We are currently partnered with an IT services provider looking for a 2nd Line Engineer to work within their infrastructure function. Day to day responsibilities include providing support over the phone to customers and mentoring more junior members of the team This role would be on a shift basis Monday-Friday and would be hybrid working with 2 days WFH and the rest based in their St Ives office Experience Knowledge of Windows Server, networking and storage Proven Customer Service Skills... more ->