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Toronto ON Permanent Posted: Monday, 11 February 2019
Applicants must be eligible to work in the specified location

Requisition ID: 49094

At Scotiabank Digital Factory, the reach and opportunity of a global organization meets the passion and drive of a startup. Reinvention starts here-and it starts with you.

We believe that the Pathway to success is paved with user feedback, so we're constantly asking our customers how they want to bank. When we find an opportunity to make things people will love, we assemble teams of specialists to collaborate in Digital Factories in Canada, Chile, Mexico, Peru, and Colombia. We work fast, and we work smart. Join us to create meaningful experiences and build the bank of tomorrow for our customers around the world.

Scotiabank has a clear and well-supported mandate: leverage the absolute best and brightest minds to re-imagine the experience of our customers for the digital age. We are an agile team with an intense focus on end-user experience, rapid iteration, improvement and quality software that's delivered on a daily basis. We are looking for a grounded, senior user experience designer who will be a passionate advocate as we build out experiences and capabilities for our Commercial Banking Business unit.

As the Senior User Experience Designer for our commercial business, you will bring a human-first, design thinking perspective and approach to complex problems and you will ensure that the solutions we are creating and building will service our customer and business needs now and for the future. You will be part of the Design Community of Practice and will benefit from having access to a broader design organization which runs design-focused community building and education and training programming.

Is this role right for you?

  • Influence the design aesthetic of experiences that touch 20M+ users every day
  • Take the time to understand our users, leveraging rigorous design research and usability principles as well as your intuitive design sense
  • Meticulously consider user interactions and journeys and act as an advocate for the constant improvement of both
  • Produce compelling designs to illustrate concepts iteratively and be able to provide detailed specifications for use by UI developers of all levels
  • Act as a design owner through conception, build and release of features large and small
  • Synthesize research outcomes into viable product experiences
  • Apply a high level of technical acuity with a thorough understanding of Front End technologies; you will need to understand limitations and constraints, as well as when to push boundaries
  • Plot and map a user journey from product discovery through enrollment, down multiple engagement routes and through to journey completion.
  • Creatively work within tight timeframes and within specific constraints
  • Travel to Latin American countries may occasionally be required; the position is primarily based out of Scarborough with some travel to our Digital Factory downtown

Do you have the skills that will enable you to succeed?

  • You have at least 7 years of experience designing complex UI with a deep understanding of systems design, service design and user experience design.
  • You have at least 7 years of experience designing responsive web or mobile software applications, with an emphasis on the ability to communicate using rapid visual design techniques.
  • You are able to develop in CSS, HTML and/or JavaScript
  • You are a collaborative leader who leverages diversity across disciplines, locations and levels to fuel creativity and innovation in product design.
  • You have a thorough understanding of how design, prototyping, and user research meet complex and varied requirements within tight development windows.
  • You have a portfolio of work (professional and personal) which showcases the applications you've worked on and includes examples of your story-telling skills, from low-fidelity sketches through to detailed designs.
  • You're a master in Sketch, along with proficiency in at least one other type of prototyping software
  • You have a positive and resilient personality and can embrace feedback with a desire for continuous iteration and improvement.
  • You can work within a brand and style toolkit with a desire to push existing standards to the next level
  • You are open, persuasive, engaging and love to have a good laugh - you also know when it's important to get serious and be a champion for the end user
  • Masters or Bachelor Degree in Human Factors/Human-Computer Interaction/Design or related field
  • You are bilingual in Spanish & English

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create beautiful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • Dress codes don't apply here, being comfortable does
  • Free parking
  • Free shuttle service to and from other locations
  • This isn't your typical "corporate" job. We work hard and we have fun!
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), 4 weeks of vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Location(s): Canada : Ontario : Toronto

As Canada's international bank, we are a leader when it comes to inclusion. Scotiabankers hail from over 120 countries, speak more than 100 languages and serve over 23 million customers globally. As a highly diverse company, we know that an inclusive environment for employees and customers helps everyone achieve their best. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide a positive recruitment experience.

Toronto ON, Canada
2019-02-11 8:12:04 PM

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